Fireplace Pros, Inc. | Gas Fireplace Sales, Service & Installation in Central CT

Trusted Gas Fireplace Experts in Central Connecticut

Fireplace Pros, Inc. is a family-owned and operated company providing professional, reliable service backed by nearly 20 years of hands-on experience in the hearth industry.

Whether you're looking to purchase a new fireplace and have it professionally installed, schedule your annual cleaning and maintenance, or need help diagnosing and repairing an issue, we aim to be your one trusted source for all your gas fireplace needs.

Our goal is to make the entire process simple, straightforward, and stress-free. We take pride in the knowledge and experience we’ve built over the years, and we’re committed to delivering high-quality workmanship and honest, dependable service every step of the way.

If you have questions, we’re always happy to help.

Fireplace Installation & Sales

Beautiful Fireplace Options, Professionally Installed

We install a wide range of fireplace and hearth products for homes throughout Central Connecticut, including:

Gas fireplaces
Gas inserts
Freestanding gas stoves
Electric fireplaces and inserts
Gas log sets
Wood inserts
Fireplace glass doors
Mantels
Outdoor gas fireplaces and fire features

We offer free in-home estimates and consultations, making the process simple and convenient. We come directly to you, evaluate your space, take measurements, walk through options with you, and provide a detailed estimate so you can make a confident, informed decision without any pressure.

Gas fireplace installed in a living room

Gas fireplaces, inserts, mantels, glass doors & more

Gas log set after installation

Gas Log Sets & Fireplace Upgrades

Upgrade Your Existing Fireplace

Gas log sets are a popular way to add warmth, convenience, and ambiance to an existing fireplace. We help you choose the right style, size, and setup for your home, then complete the installation professionally.

From traditional log sets to modern gas inserts, fireplace glass doors, mantels, and decorative media, we can help you create a finished look that fits your space and your goals.

Fireplace Cleaning & Annual Maintenance

Keep Your Gas Fireplace Safe, Clean & Reliable

Regular gas fireplace cleaning and inspection is essential for both safety and performance. A professional cleaning ensures your fireplace is operating with a clean, efficient burn and helps prevent potential issues and breakdowns caused by dust, debris, or buildup.

Every cleaning includes a comprehensive inspection to ensure all components are functioning properly and safely.

Burner and pilot assembly
Logs and decorative media
Ignition system and controls
Receiver and module
Air shutters

Depending on the model, we may also inspect the glass front, control compartments and panels, and visible venting components to check for blockages or damage.

Fireplace Pros technician servicing a gas fireplace

Professional gas fireplace service and cleaning

Gas log set burner pilot remote and fireplace components

Burner, pilot, controls, receiver and fireplace components

Detailed Service

Small Details Matter

For remote-operated fireplaces, we test battery levels in both the handheld remote and receiver. We replace receiver batteries, standard AA, as needed as part of the service. Handheld remote batteries vary by model and are not included.

Most manufacturers recommend having a professional perform a comprehensive cleaning annually. Routine maintenance helps catch small problems before they turn into costly repairs and ensures your fireplace continues to operate safely and reliably year after year.

Fireplace Repair & Troubleshooting

Gas Fireplace Not Working? We Can Help.

We specialize in diagnosing and repairing a wide range of gas fireplace issues, including:

Fireplace not turning on
Pilot light problems
Ignition failures
Remote and receiver issues
Blower and fan malfunctions
Gas valve issues
Broken ceramic glass

When you schedule a service call, we perform a thorough diagnostic to identify the root of the problem. If the issue can be repaired during the visit, we’ll take care of it on the spot. If parts are needed, we’ll provide a clear estimate and walk you through your options before moving forward.

We service most major fireplace brands, provided the unit was originally purchased through a specialty retailer. For safety and reliability reasons, we do not service fireplaces purchased from big box stores such as Home Depot or Lowe’s.

Modern gas fireplace insert with decorative media

Gas fireplace troubleshooting, parts and repairs

Product Inspiration

Fireplace Products & Installation Ideas

Explore options for gas fireplaces, gas inserts, fireplace glass doors, gas log sets, and modern fireplace upgrades.

Fireplace glass doors installed on stone fireplace

Gas insert fireplace installed in a living room

Vented gas log set in white brick fireplace

Service Area

We proudly provide gas fireplace installation, repair, cleaning, and maintenance services throughout Central Connecticut and surrounding shoreline communities.

Wethersfield, Berlin, Cromwell, Middletown, Madison, Old Lyme, Guilford, Branford, Windsor, South Windsor, Bloomfield, Glastonbury, South Glastonbury, Manchester, Vernon, Enfield, East Granby, Suffield, Canton, Avon, West Hartford, Hartford, East Hartford, Newington, Farmington, Southington, Hebron, and Marlborough.

Not sure if we service your area?

We service homes within approximately a 40-mile radius of Rocky Hill, CT. If you’re unsure whether you’re within our service area, feel free to call, text, or email — we’re always happy to check and help.

Ready to Schedule Service or Explore Your Fireplace Options?

Call, text, or email Fireplace Pros, Inc. and we’ll help you figure out the best next step.

Call or Text:
(860) 373-0487

Email:
fireplaceservpros@gmail.com

Office:
53 Brookwood Dr. Unit B
Rocky Hill, CT 06067

Business Hours:
Monday – Friday: 10:00 AM – 6:00 PM
Saturday & Sunday: By appointment only